Telehealth & Zoom Appointments
Psychological support wherever you are, across NSW and beyond
Telehealth & Zoom
Every psychological service we offer is available remotely. Same registered psychologist, same standard of care, delivered securely by Telehealth or Zoom, wherever you are.
Why it matters here
When travel is part of the problem
Telehealth is a full psychological service, not a lesser version of one. For many of our clients it is the sensible place to start.
Many people come to us because getting into a car has become difficult. Asking them to travel across Sydney for treatment of that same difficulty puts a barrier in the way. Remote appointments remove it.
Others are managing injury, pain, fatigue or caring responsibilities that make regular travel into the Sydney CBD impractical, and some live well outside Sydney. With Telehealth, none of these stops your treatment.
Telehealth suits you if
- Driving or being a passenger is currently distressing or something you avoid
- You are managing pain, fatigue or limited mobility after an injury
- You live outside Sydney, or somewhere with a long or awkward commute
- Work, childcare or shift patterns make fixed appointment times difficult
- You would rather begin somewhere you already feel safe
How it works
Simple to join
A link, not an app
You receive a secure link before your appointment. Open it in your browser at the agreed time. There is nothing to install and no account to create.
Any device
Sessions work on a laptop, tablet or phone. You need an internet connection and somewhere private for the hour.
Private and secure
Appointments are confidential and use a secure connection. The same professional standards apply as for an in-person session.
What's available remotely
Services offered by Telehealth and Zoom
- Initial psychological assessment. The full first session, including history, symptoms, goals and claim context.
- Individual therapy. Ongoing one-to-one sessions for anxiety, trauma, PTSD and post-accident adjustment.
- Graded exposure planning. Preparing and reviewing exposure work between sessions, including the steps you take in your own environment.
- Review and reporting sessions. Progress reviews for CTP insurers, WorkCover, case managers and referring practitioners.
- Family and support-person sessions. Where it helps to include a partner or family member in part of the work.
On-road rehabilitation and occupational therapy driver assessments must happen in person. The psychological work around them does not. Many clients combine remote therapy with in-person driving sessions, and we schedule the two together.
Funding
Cost and referrals
Telehealth and Zoom appointments are charged at the same rate as in-person sessions, and are accepted under the same funding arrangements: CTP claims, WorkCover, case manager referrals, GP and allied health referrals, and private clients.
No referral is needed if you are funding treatment yourself. Call 1800 867 277 or send an enquiry and we will arrange a time.
Start from wherever you are
You do not have to drive across Sydney to begin treatment for a fear of driving. Book a Telehealth or Zoom appointment and start today.
