Case Managers & Rehabilitation Consultants
A provider that works within your plan
For case managers
You coordinate a plan with several providers, a claimant who may be disengaged, and an insurer who wants evidence of progress. We aim to be the provider who does not add to your workload.
What we understand about your role
Working with one team
Much of the difficulty in a rehabilitation plan comes from coordination rather than clinical work. Reports arrive late or answer the wrong question, providers work in isolation and duplicate assessments, and the claimant repeats their history several times.
Safe2Go is set up to reduce that. Our psychologist, occupational therapists and rehabilitation driver trainers work as one team on one plan. A referral to us gives you a single provider relationship to manage.
What you can expect
- Acknowledgement of every referral, with a clear statement of anything still required
- Direct contact with the claimant to arrange assessment, so you do not have to organise scheduling
- Reports at the intervals agreed, in a format that answers the funding question
- Early notice if progress stalls, rather than at the end of an approved block
- One point of contact across all disciplines involved
Where we fit
Referral reasons we see most often
Return to work blocked by driving
The claimant is otherwise fit for a graded return, but cannot drive to the workplace or the role requires occupational driving.
Function not recovering as expected
Physical recovery has plateaued and psychological or functional barriers are suspected but not yet formally assessed.
Psychological barriers identified
Anxiety, PTSD or avoidance has been identified and requires treatment from a provider familiar with accident-related presentations.
Independence and community access
Driving is central to the claimant's independence, caring responsibilities or community participation, and has not returned.
Capacity questions
There is uncertainty about whether the claimant is safe to drive, and a formal OT driver assessment is needed.
Previous rehabilitation unsuccessful
Standard driving lessons or generic psychology have been tried without result, and a specialised rehabilitation approach is needed.
Practicalities
Working with us
Referral. By phone, email or the enquiry form. Send whatever documentation you have, and we will tell you if anything is missing.
Geography. We travel to the client across most of NSW. Assessment in the claimant's own driving environment gives a more reliable picture than a clinic-based session, and removes travel as a reason for non-attendance.
Telehealth. Psychological services are available by Telehealth and Zoom. This helps regional claimants, and anyone who avoids driving.
Engagement. We are experienced with claimants who have disengaged from previous providers. Our approach is paced and non-confrontational, which suits people who found other programs too demanding too early.
Scope. If we are not the right service, or the barrier is outside what we do, we will tell you. There is no charge for that conversation.
Talk to us before you refer
Call 1800 867 277 and we will tell you whether Safe2Go suits the plan you are building, and what it would involve.
